73
Total Escalations
24
Open Escalations
7.4hrs
Avg Resolution
49
Resolved Escalations
Escalations by Reason
April 2024 — all escalations
73
total
Escalation Trend — Last 6 Months
Monthly escalation count vs. resolution rate
Escalations by Team
Click a row to expand individual cases
| Team | Open | Resolved | Total | Avg Resolution | Top Reason |
|---|
Escalation Reasons — Detailed Breakdown
April 2024 · sorted by volume